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Shelter + CARE Program

Better Health and Long-term Stability

The Shelter Plus Care program is designed to respond to the needs of hard-to-reach individuals and families experiencing homelessness who are living with a mental health diagnosis, substance use disorder, or HIV/AIDS.

This federally funded program implements the “housing first” model, which provides housing assistance in the form of rent subsidies.

Once housing is secured, supportive services provided by outside community organizations help clients build self-reliance and achieve better health and long-term stability.

Program participants who need it are referred to one or more of the following services:

  • Case Management
  • Healthcare
  • Life Skills Support
  • Job Training
  • Substance Use Disorder Treatment
  • Mental Health Treatment
  • Educational Support
  • Employment Services
  • Transportation Assistance
  • SNAP
  • MaineCare
  • Social Security
  • TANF
  • WIC
  • General Assistance
  • Other mainstream resources

The success of the program is largely due to the collaboration of many community organizations and partners including local landlords who make their units available to program participants.

Shelter Plus Care Coordinates:

Tenant-Based Rental Assistance, providing vouchers to help clients find and maintain housing throughout the community.

A network of community partners providing a range of support services, from substance use disorder treatment to education and employment support, and transportation.

Qualifying for Services

To be eligible for Shelter Plus Care rental assistance, applicants must be willing to receive supportive services from an outside agency, have a qualifying disability (described above), AND meet Housing and Urban Development (HUD)’s definition of homelessness. City of Bangor applicants will be prioritized using the following tiered system:

  • Tier 1 – Client is chronically homeless.
  • Tier 2 – Client currently resides in a homeless shelter.
  • Tier 3 – Client currently resides in a transitional housing program but met HUD’s definition of homelessness prior to entry in the program.

For more information, please contact:

Awa Conteh
Phone: 207-992-4533
Fax: 207-945-3348


103 Texas Ave, Bangor, ME 04401

  • Union Street
    • Take Union Street to Vermont Avenue
    • Turn onto Vermont Avenue
    • Drive 500 ft. to traffic circle
    • Take 3rd exit onto Texas Avenue
    • Turn right just before “Bangor Health and Community Services” sign
    • Follow signs and enter lobby

  • Hammond Street
    • Follow Maine Avenue to traffic circle
    • Take 1st exit onto Texas Avenue
    • Follow until 103 Texas Avenue
    • Follow signs and enter lobby